A savvy store cashier will be on the look out for when the store manager is not near the register or video monitor. You should do a video review and a surprise cash draw audit randomly on each store cashier.
Having shrink controls in place to deter cashier shoplifting theft is your best course of action. Its very important that only one cashier rings on a cash draw. If something should be off, you have an idea who did it.
- Loose coins on top of the register. May only be a few cents. The cashier may use that to keep track of how much extra money is in the cash draw. They may be shorting customers on change and storing it up for later retrieval. The coins on top could mean there's that much extra in dollar bills in the register.
- Do a surprise cashier audit on this register. Take the draw to the count down room. With the cashier present, count it back and check the totals.
- The total should never be more or less than $2 off the reading. Keep a log and watch for big unexplained overs and shortages in the register.
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