Specializing in retail sales floor operations, retail sales floor merchandising, shrink control, shoplifting, and management techniques, we give you the insight you need to move confidently through an increasingly complex and difficult business world. We will teach you how to become a great retail store manager and what it takes to operate a mom-and-pop business that makes money like it’s something else.
Most obvious is that Donald Trump never gets rattled. Even when his employees are fighting with each other, he stays calm. A great asset for a President
With Celebrity employees Star Jones, Lisa Rena and Dion Warwick sitting in the Donald Trump boardroom, the questioning began. What became obvious from both last weeks firing and tonight's is never ever show weakness. Never say in front of your employees, I'm not a good manager, or I have a lot to learn,
Even if its all true, never let your associates know. A Leader needs to look like a leader even if they have know idea what they are doing. I would think an actress would have prepared for the role.
It also was clear that Star new when to keep quiet. Never talk over the boss. When other people are knocking themselves and the goal is to eliminate them, let them.
I was taught in an interview that is positive, talk it up! When an interview is negative let the other guy talk!
When settling disputes between associates, stay calm, listen, don't take sides and take charge. Never discipline someone in front of others. The only exception is to have another manager wittiness when possible and never lock yourself in a room with a member of the opposite sex with out a wittiness.